Privacy Policy

Legal Disclaimer

Serenite Wellness provides holistic wellness services designed to support overall health and well-being. Our treatments, including reflexology, functional cupping, health coaching, and related therapies, are complementary wellness practices and do not replace medical care from licensed healthcare providers.

By using our services, clients acknowledge and agree that:

Our practitioners are not medical doctors and do not diagnose, prescribe, treat, or cure medical conditions.
Information provided during sessions is for educational and wellness purposes only and should not be considered medical advice.
Clients should consult with their physician or healthcare professional before starting any new wellness regimen, especially if managing chronic conditions, injuries, or pregnancy.
Results and benefits may vary, and individual outcomes are not guaranteed.
Serenite Wellness is not liable for any adverse reactions, injuries, or health changes resulting from services, as clients engage in treatments at their own discretion.

By booking an appointment or receiving services, clients agree to these terms and release Serenite Wellness from any liability associated with treatments, recommendations, or outcomes.

For questions or concerns, please contact us at info@serenitewellness.com.

1. Introduction

At Serenite Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, book services, or interact with us.

2. Information We Collect

We may collect the following types of personal information:

Contact Details – Name, phone number, email, and address.
Appointment Information – Booking history, service preferences, and communications.
Payment Details – Billing information (securely processed through third-party payment providers).
Health & Wellness Information – Any voluntarily provided details relevant to services received.
Website & Usage Data – Analytics, cookies, and browsing activity (if applicable).

3. How We Use Your Information

We use collected data to:

Provide wellness services and schedule appointments.
Communicate with clients regarding bookings, promotions, or updates.
Improve our services based on user preferences and feedback.
Process payments securely through third-party platforms.
Ensure compliance with legal requirements if necessary.
Analyze trends in wellness and holistic health practices.
Contribute to industry studies, educational resources, or wellness innovations.
Support professional development and training in health and wellness practices.

All information stays anonymous unless written or verbal consent is obtained in advanced.

4. How We Protect Your Information

We implement security measures to safeguard your personal data from unauthorized access, loss, or misuse. Any sensitive information, including payment details, is encrypted and processed securely.

5. Sharing & Disclosure

Your personal information will not be sold or shared with third parties except in the following cases:

When required by law or regulatory authorities.
To trusted payment processors or service providers assisting in business operations.
With your consent for referrals or wellness collaborations.

6. Cookies & Website Data (If Applicable)

Our website may use cookies or analytics tools to enhance your browsing experience. You can modify cookie settings through your browser preferences.

7. Your Rights & Choices

You have the right to:

Access, update, or request deletion of your personal information.
Opt out of marketing communications at any time.
Request details about how your data is used.

8. Changes to This Policy

We may update this Privacy Policy at any time. Significant changes will be communicated via our website or email notifications.

9. Contact Us

For questions regarding our privacy practices or to request updates to your data, please contact us at info@serenitewellness.com.